We offer a 30-day return policy. We also offer returns for damaged or defective products, these requests must be made within 30 days of the product delivery. (This is subject to change based on the condition of bag received)
Returned items must be in brand-new, unused condition with all original tags and packaging. All items being returned will be at the buyer’s expense. Once we confirm that the item has been received, processed and approved from our end a refund will be provided accordingly.
All limited items can only be exchanged for another item or store credit, this includes pre-orders or collaborative bags.
Please allow 3 – 5 business days for processing.
*Please contact our Customer Service Team via our Contact Page
Any returns made that appear to have damage or have been used by consumer will automatically be returned back to the sender.
Returns are subject to a $14.99 restocking fee.